Terms of service

Last Updated: August 31, 2026

Welcome to KVLOR.

These Terms of Service govern your use of the KVLOR online store and the purchase of products through our website.

By accessing or using our website, you agree to these Terms of Service, subject to any mandatory rights provided to you under applicable consumer protection laws.

1. About KVLOR

KVLOR is an online fashion retailer offering products through its online store.

Products purchased through KVLOR may be fulfilled and shipped through third-party logistics and fulfillment partners.

The use of third-party fulfillment services does not affect the consumer rights applicable to your purchase.

2. Eligibility

By using this website and placing an order, you confirm that you are legally capable of entering into a binding contract under the laws applicable to you.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, sizes, colors, and other information displayed on our website are accurate.

However, minor variations may occur due to screen settings, lighting, manufacturing differences, product batches, or photography conditions.

Such variations do not affect your statutory rights where the goods do not conform to the contract.

4. Prices

All prices displayed on our website are presented in the currency shown at checkout.

Prices may change at any time, but changes will not affect orders that have already been accepted and confirmed, except where correction of an obvious pricing error is required.

5. Orders

When you place an order, you are submitting an offer to purchase the selected products.

After placing an order, you will receive an order confirmation.

An order may be subject to verification before it is accepted for fulfillment.

We reserve the right to cancel an order where there is a genuine reason to do so, such as product unavailability, a clear pricing error, suspected fraudulent activity, incorrect order information, or technical problems.

If we cancel an accepted order, any payment taken for the cancelled order will be refunded as required by law.

6. Payment

Payments are processed through the payment methods made available at checkout.

KVLOR does not request customers to provide payment information through email, social media messages, or unofficial communication channels.

7. Shipping and Fulfillment

Products may be fulfilled through third-party logistics providers.

Estimated shipping times are described in our Shipping Policy.

Nothing in these Terms limits any statutory rights you may have regarding delayed, lost, defective, or non-conforming goods.

8. Returns and Refunds

Returns, cancellations, withdrawals, refunds, defective goods, and related matters are governed by our Returns & Refunds Policy.

Where mandatory consumer protection law applies, those legal rights prevail over any conflicting provision in these Terms.

9. Intellectual Property

All content available on the KVLOR website, including logos, brand names, graphics, photographs, product descriptions, website design, text, software, and visual elements, is owned by or licensed to KVLOR unless otherwise stated.

You may not reproduce, distribute, modify, sell, or commercially exploit our content without prior written permission.

10. Prohibited Use

You agree not to use the website:

For unlawful purposes;
To commit fraud;
To interfere with website security;
To introduce malicious software;
To attempt unauthorized access;
To collect personal information without authorization;
To infringe intellectual property rights;
To abuse promotions, discounts, or checkout systems.

11. Third-Party Services

Our website may rely on third-party services for payment processing, analytics, hosting, shipping, fulfillment, customer communication, and other operational functions.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Nothing in these Terms limits mandatory consumer rights, statutory guarantees, or remedies available under applicable law.

13. Governing Law

These Terms shall be interpreted in accordance with the laws applicable to KVLOR and the relevant transaction, without depriving consumers of mandatory protections provided by the laws applicable in their country of residence.